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Frustrations (help from ebayers) - Godai Yuhsaku

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August 18th, 2003


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01:13 pm - Frustrations (help from ebayers)
Ok, bought an item on ebay using Buy it Now option.

Did this last saturday the 9th. Item here
I pay almost immediately with paypal (5-10 minutes later)

No contact except automated stuff.

I send an email asking about it on 16th saturday ( No response as of yet) and more importantly. No package.

How long do I wait before taking further action and what action should I take? Another letter. Request refund through paypal.? what? Never had an ebay deal go sour before.
Current Mood: angryangry

(8 comments | Leave a comment)

Comments:


[User Picture]
From:guixian
Date:August 18th, 2003 10:21 am (UTC)
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did you read any of the ebay faqs they have listed? i had trouble one time with someone and after constant bugging them i finally did have an answer, so i can't offer any advice myself except check what ebay says about it
[User Picture]
From:scixual
Date:August 18th, 2003 10:21 am (UTC)
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I'd wait until 2 weeks total has happened, then send e-mail to seller and eBay, and request refund. Also, leave feedback.

In the meantime, keep trying to contact the seller, both with direct e-mails and site-generated ones.


Incidentally, has the seller any bad feedback?
[User Picture]
From:godai
Date:August 18th, 2003 10:51 am (UTC)
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1 neg feedback from a year ago with message on there from the person who left it saying its all good.

300 some odd pos feedbacks.

Will probably give him until tommorow then call him.
[User Picture]
From:takami826
Date:August 18th, 2003 10:40 am (UTC)
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act fast cuz paypal only gives you 30 days to file for a refund.

try that ebay arbtrator thing or something, it's in their FAQ

how is the feedback for the seller?
[User Picture]
From:godai
Date:August 18th, 2003 10:48 am (UTC)
(Link)
1 neg from a year ago. with user saying problem corrected. 330 some odd positives.


Conflict didn't really look like it would help, cause we aren't arguing. He's just not responding at all. May give him a call tonight or tommorow. Got phone number through ebay.
[User Picture]
From:takami826
Date:August 18th, 2003 10:59 am (UTC)
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paypal has a procedure so make sure you check that out, too.
[User Picture]
From:agentdanak
Date:August 18th, 2003 03:38 pm (UTC)

...

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this sounds bizarrely like someone i've dealt with. i wasn't the negative feedback giver was i? you'd know, because my ebay username is the same as my ljname. *ponders* if so, it was never resolved, the part is still on my desk.
[User Picture]
From:faded_in_time
Date:August 18th, 2003 01:33 pm (UTC)

without reading all the other comments...

(Link)
You are supposed to wait 10 days, from the sale.
Then you can fill out a form at ebay, if you think you are getting stiffed.

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